Filed under: Computers

We knew that Microsoft’s customer service can sometime be a little lackluster, but never did we imagine it could be this bad.

On January 7, 1998 Brian, or BIC as he goes by on his blog, called up Microsoft tech support with an issue. At the end of the call his issue still wasn’t resolved, so the Microsoft rep put a note in the system to call Brian back the next day. Sadly (or hilariously) the tech wasn’t paying very close attention, and instead of typing 1/8/98, missed the ‘9′ and entered 1/8/08. So right on cue, 10 years late, Microsoft started calling Brian back at his parents house, where he hasn’t lived for years.

We realize it was a simple mistake that could happen to anyone, but you’d think the rep would have double-checked the data before picking up the phone.

From Consumerist

Related links:

• This TV Repair Man Makes House Calls (Over the Internet)
• Netflix Customer Service Drops E-Mail In Favor of Real People
• Get Ya Answers at FixYa

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